Spectrum · Austin, TX

• Contributed to a network traffic anomaly detection initiative, developing and evaluating models that flagged unusual patterns in large-scale diagnostic log data.
• Engineered features and built data-processing pipelines that transformed raw network telemetry into structured inputs for model training and validation.
• Analyzed network telemetry to distinguish routine traffic fluctuations from potentially critical service issues, improving detection accuracy.
• Investigated high-traffic network points and recurring failure patterns, helping engineering teams prioritize infrastructure fixes.
• Built conversational AI and agent-assist tooling that helped support representatives resolve customer issues faster, contributing to a 54% reduction in average resolution time.
• Integrated AI-generated troubleshooting recommendations into internal support workflows and validated responses against common customer scenarios to improve accuracy and consistency.
• Partnered with network architects, engineers, and diagnostics teams to translate operational problems into scalable software solutions, documenting findings for technical and non-technical stakeholders.

Aristocrat Leisure · Austin, TX

• Built a GPU usage monitoring tool in C++ and OpenGL that surfaced real-time rendering performance — GPU utilization, frame-processing activity, and resource usage — across different hardware configurations.
• Designed visualization components that made low-level graphics performance data easier for engineers to interpret and act on.
• Investigated CPU-GPU performance bottlenecks and shipped optimizations that improved frame rate and reduced memory usage.
• Added performance logging that recorded metrics per hardware configuration, giving the team a repeatable way to compare setups and catch regressions over time.
• Debugged rendering, resource-utilization, and hardware-compatibility issues surfaced by the tool, verifying fixes across multiple system configurations.
• Wrote maintainable, reusable C++ components to support future performance-monitoring features, refined through code review and iterative testing with the engineering team.
• Used Git and GitHub for version control and collaborative development, and documented the tool's functionality, setup, and metrics for the team.

Preptify · Austin, TX

• Built the frontend of an early-stage mock interview platform for software and electrical engineering candidates using HTML, CSS, and JavaScript.
• Built responsive, reusable UI components for interview navigation, question flow, and candidate feedback, optimized across screen sizes and browsers.
• Translated product requirements and design concepts into functional, user-friendly interfaces, implementing client-side logic for interactive prep features.
• Tested and debugged frontend components to resolve usability and styling issues ahead of launch.
• Collaborated directly with the founding team to prioritize features based on user feedback in a fast-moving startup environment.
• Contributed to a 25% increase in users trying the product following the release of the updated platform.

Chittagong Online Limited · Chittagong, Bangladesh

• Contributed to an online customer portal that let users view account information, monitor Wi-Fi data usage, and manage internet services.
• Built and improved payment features that enabled customers to securely pay internet bills online.
• Developed responsive UI components to make the portal accessible across desktop and mobile devices.
• Collaborated with the engineering team to test, debug, and improve the platform's reliability and usability.

Cockrell School of Engineering · Austin, TX

• Planned and led hands-on engineering activities for K–12 students to build interest in STEM education and careers.
• Designed age-appropriate workshops covering engineering design, problem-solving, circuits, and core technology concepts.
• Guided students through interactive projects, explaining technical ideas in an engaging and accessible way.
• Coordinated with faculty, staff, and fellow student associates to organize materials, schedules, and outreach events.